At HACKGEARS, we are committed to processing and delivering your orders as efficiently as possible. Please review the following shipping information before placing your order.
Important Notice
Estimated delivery dates displayed on our website, during checkout, or provided by our support team are estimates only and should not be considered guaranteed delivery dates. Actual delivery times may vary due to courier operations, customs processing, weather conditions, public holidays, or other factors beyond our control.
Order Processing & Dispatch
All orders are subject to payment confirmation, stock availability, and order verification.
Domestic Orders
Our standard factory processing and dispatch time for domestic orders is up to 3 business days from the date of successful payment and order confirmation.
International Orders
International orders require additional processing, packaging, export documentation, and customs preparation. Therefore, the standard dispatch time for international orders is up to 5 business days from the date of successful payment and order confirmation.
Shipping transit times begin only after an order has been dispatched from our facility.
Business Days & Holidays
HACKGEARS operates on business days only.
The following days are considered non-working days and are not included in processing, dispatch, or shipping estimates:
Friday
Saturday
Sunday
Public Holidays (where applicable)
Orders placed during non-working days will be processed on the next available business day.
Domestic Shipping (India)
Domestic orders are shipped through registered courier partners and/or India Speed Post, depending on service availability in the destination area.
Fast Delivery Service
Processing & Dispatch Time: Up to 3 business days
Shipping Transit Time: 5–14 business days after dispatch
Standard Delivery Service
Processing & Dispatch Time: Up to 3 business days
Shipping Transit Time: 14–20 business days after dispatch
Delivery times may vary depending on destination, weather conditions, local courier operations, public holidays, and other logistical factors.
International Shipping
International orders are shipped through registered international courier services and/or international postal services.
Processing & Dispatch Time: Up to 5 business days
Shipping Transit Time: 10–17 business days after dispatch
Please note that customs inspections, import regulations, local postal services, and destination-country procedures may occasionally result in additional delays beyond our control.
Tracking Information
Tracking information will be provided whenever available through the selected shipping carrier.
Please note:
Some shipping methods provide full end-to-end tracking.
Some shipping methods provide limited tracking updates.
Certain postal services may not provide tracking information.
Tracking updates may occasionally be delayed or unavailable due to courier network limitations.
The absence of tracking information does not necessarily indicate a shipment issue. Customers should still receive their shipment within the applicable estimated delivery timeframe.
Delivery Commitment
HACKGEARS guarantees that orders will be handed over to the designated courier or postal service within the applicable processing and dispatch period stated above.
Once a shipment has been dispatched, delivery timelines are subject to the operational procedures of the courier company, postal authority, customs authorities, and other third-party logistics providers.
HACKGEARS shall not be held responsible for delays caused by:
Courier or postal service disruptions
Customs clearance procedures
Weather conditions
Natural disasters
Government restrictions
Public holidays
Incorrect shipping information provided by the customer
Failed delivery attempts
Any circumstances beyond our reasonable control
Delivery Address
All orders will be delivered to the shipping address provided by the customer during checkout. Customers are responsible for ensuring that all shipping information is accurate, complete, and up to date.
Service Confirmation
Order confirmations, dispatch notifications, tracking information (when available), and other service-related updates will be sent to the email address provided during checkout or account registration.
Contact Us
For any questions regarding shipping, delivery, tracking, or order status, please contact HACKGEARS through our official support channels.
